Please arrive promptly to reduce waiting time
No changes are allowed on confirmed orders
Delivery service is not avaliable for picking up order
Please show a valid printed copy of the order confirmation, non-printed copy will not be accepted
Please print the order confirmation clearly to ensure that your right to pick up
Please pick up the order 5 working days after the order is confirmed. Contact us if you require early pick up
Pick up service will be suspended during Typhoon Signal No. 8 or Black Rainstorm Warning. Upon the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 7:00 a.m., pick up service will be available for the day. Upon the the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 12:00 p.m., pick up service will be resumed at 2:00 p.m..
If you are unable to arrive on scheduled time, please re-schedule again online.
Contact us if you have any question with this page. Suitcase.hk retains the right of decision in case of dispute