Date Unavailable

If your preferred time session is unavailable, please continue to book an available session on the same day. You may still pick up the item on the same booking date at your preferred arrival time. If your preferred date is unavailable or full-booking, please book another date at your convenience. The booking sessions are on a first-come, first-served basis.

Booking Procedure
Before you begin, please prepare your order confirmation email.
Step 1: Click "BOOK NOW"
Step 2: Select the date for pick-up
Step 3: Fill in the order information
Step 4: Fill in the contact Information
Step 5: Take note of your booking number
Please bring a printed copy of order confirmation and booking number.
Failing to show the printed copy will not be accepted for order pick up.


 

Booking Terms
Please arrive promptly to reduce waiting time
No changes are allowed on confirmed orders
Delivery service is not avaliable for picking up order
Please show a valid printed copy of the order confirmation, non-printed copy will not be accepted
Please print the order confirmation clearly to ensure that your right to pick up
Please pick up the order 5 working days after the order is confirmed. Contact us if you require early pick up
Pick up service will be suspended during Typhoon Signal No. 8 or Black Rainstorm Warning. Upon the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 7:00 a.m., pick up service will be available for the day. Upon the the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 12:00 p.m., pick up service will be resumed at 2:00 p.m..
If you are unable to arrive on scheduled time, please re-schedule again online.

 

Contact us if you have any question with this page. Suitcase.hk retains the right of decision in case of dispute
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