★ MILES REWARDS offers 3 membership levels: Bronze, Silver and Gold. Each level brings its own recognition and privileges. Member can redeem products with ★ Miles anytime.  



  BRONZE MEMBER SILVER MEMBER GOLD MEMBER
  RECOGNITION
YEARLY SPENDING - $1000 $5000
  PRIVILEGES
ONLINE ORDER WARRANTY
EXTRA 3 MONTHS
EXTRA 3 MONTHS
EXTRA 3 MONTHS
PRICE GUARANTEED
7 DAYS
7 DAYS
7 DAYS
⑉ EARN ★ MILES $1 = 1 ★ MILE $1 = 1 ★ MILE $1 = 1 ★ MILE
EXCLUSIVE DISCOUNT
5% ALL YEAR
10% ALL YEAR




How to earn ★ Suitcase Miles?

Every $1 purchase is entitled to 1 ★ Suitcase Mile (discounted and special priced items may not entitle to any rewards). You can click the page "MY ★ MILES" to check the balance.

What can I redeem with ★ Suitcase Miles?

★ Suitcase Miles can be redeemed for reward items. To view the reward items, click "REWARD" → "REDEEM ★ MILES" on the top bar (desktop) or side bar (mobile). Miles cannot be used to redeem cash or deduction for payment.

How long do I have to wait for the updated balance be shown on my account?

After each successful purchase, your balance of ★ Suitcase Miles will be updated in 24 hours.

How long is the ★ Suitcase Miles valid for?

Suitcase Miles are valid for 365 days. Any unused miles in the account will be expired automatically.

What happens to the ★ Suitcase Miles if I request for returning an item?

When you return an item from a purchase that earned Suitcase Miles, your rewards miles balance will be correspondingly adjusted for any returned merchandise.

Who do I contact with question about the ★ Suitcase Miles Rewards program?

Please send us an email at supportsuitcase.hk or fill in the form at the contact page.

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Earning and redeeming ★ MILES

$1
Earns you
5
$1
Redeems to
10

Ways you can earn

  • Product Purchase
  • Refer a friend
  • Share on social media

Learn more about our program