3 Months Extra Warranty for Online Order 網上訂單額外3個月保用

SUITCASE CLUB SKU-SUITCASECARE3

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OVERVIEW:

Even a World-class brand can develop a defect unexpectedly, but in such case, we are ready with professional help - with replacement parts and service. In addition to the Manufacturer Warranty, Suitcase.hk offers to its online purchasers a three months extended warranty after the Manufacturer Warranty has expired. No extended warranty will be offered to travel accessory products and luggage products sold at special discounts. For fixing and repairs, customers please provide manufacturer warranty certificate and sales receipt.

The extended warranty is on the product itself and not on the use of the product. If there would be any loss incurred when using the product such as theft or accidents, the loss would not be covered by this warranty. The warranty is limited to the value of the product.

Your product is guaranteed to function properly but is not guaranteed to maintain cosmetic appearance as new. Suitcase.hk has the right to determine whether the product should be repaired. The extended warranty does not cover any damage caused by misuse (such as carrying unusual items), neglect, fall, shock, burn, theft, excessive humidity or extreme dryness, extreme temperatures, abrasion, solvents, acids, water, normal wear and tear, or air/ land / sea transport damage.

If your luggage is damaged in transit, you should submit a claim to the transit company at the place of arrival before customs clearance.

You have to bring or ship the repair items at your own cost to our repair centre at:
Rm 1806, 18/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong


* If the repair item cannot be repaired, we would kindly ask you to retrieve the repair item in-person. Repairment of the product does not extend the initial length of the extended warranty. The extended warranty does not cover any labour charge or damage by any repair centre other than the Suitcase.hk repair centre.

 

With SuitcaseCare+, experts also can help troubleshoot issues over the phone or at Suitcase.hk warehouse. They’ll answer questions about using and repairing your suitcase. And if your suitcase needs service under the plan, Suitcase.hk technical support representatives can even set up a repair service during the same call.

 


導覽:

即使是國際品牌,也可能在非預期的狀況下出現產品缺陷,但若遇到這樣的狀況,喼.香港™爲其網上購物的客户提供額外3個月的保養,從品牌商的保用期滿日開始計算。惟此額外保用期不適用於行李配件與及以特别優惠價出售的行李箱貨品。在此額外保用期內需要維修,須出示產品保用証及銷售發票。

受額外保用的是產品本身而非產品的使用。如果因使用產品而招致任何損失,例如盗竊或意外,本公司恕不負責。保用責任也只限於產品原有價值。

本公司可確保產品能正確使用,但不能確保樣貌無損如新。本公司有權決定產品是需要修理。保用項目不包括任何不適當使用(例如裝載不尋常物件)或人為疏忽、跌落、震蕩、火燒、盗竊、極度潮濕或乾燥、極端温度、磨損、被溶劑酸性液體或水所損壞、正常損耗與及海/陸/空運途中因處理不當所致之損壞。

如果你的行李箱在附運途中損壞,你應在出關前立即向附運公司追討損失。

客户需要把维修件自費運送到本公司的维修中心,地址是:
觀塘鴻圖道57號南洋廣場18樓1806室

* 如果産品不能维修,本公司將通知客戶自行取回貨品。更換維修後貨品將不影響原有保用期滿日期,期滿日期將不會得到順延。本公司亦不負責任何非本公司维修中心的维修費及造成的損壞。

SuitcaseCare+ 技術代表亦會在電話中指導你進行故障排除,回答你的行李箱使用和維修問題。如果你的行李箱需要緊急維修服務,Suitcase.hk 技術代表更可以為你馬上預約維修服務。

 

 

LE MAURICE BY LEMAURICE & CO ® aims to impart new and innovative ideas within the range of travel accessories by understanding travelers’ needs while identifying tomorrow’s fashion and style trends. 

Using original manufacturing methods. Each case is uniquely constructed from blended board; a special material invented during the 1980’s consisting of multiple layers of bonded plastic. Lining are produced by the fabric team who also form the iconic Le Maurice & Co. logo over a period of 5-days on antique Victorian presses.

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Welcome to the Loyalty Points Demo Store :-)

Sign up and receive 5000 pts to test out in our Store.

Earning and redeeming ★ MILES

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20

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Learn more about our program